Have you been unable to access Google websites on campus during the past few weeks? Well, you’re not alone. Students all over campus have had intermittent access to the ubiquitous search engine. ITS is aware of the problem and is looking into it.

Marcus Robinson, Director of ITS Marketing and Communication, said that ITS has “not been able to determine whether the issue might be caused by an element within the University’s internal network structure or relates to a problem outside Penn State.  Part of our challenge in troubleshooting is in being able to reproduce the issue in real-time.”

He is asking students to contact the Network Operations Center (NOC) at (814) 865-4662 in the event that you have difficulty connecting to Google tools or Web sites while on Penn State’s network. With your help, ITS can figure out the issue and hopefully ensure that access to Google and its various services will be uninterrupted in the future.