Students Who ‘Moved Up for Michigan’ Blocked from Selling Tickets
Last year, students who purchased football season tickets were given the opportunity to change their seat location from the student section to the stands located in the upper south end zone for the historic White Out game against Michigan. And this year, students who took the offer and want to sell tickets on the exchange are out of luck.
As a result of a ticket sale error, the Penn State ticket office feared the student section would be over capacity as the 2013 Michigan game approached. Students were given three enticing packages to choose from if they decided to switch their seats for the game, one of which was the opportunity to purchase season tickets for the 2014 season at a 50 percent discount. In a very quick turnaround, Penn State was able to give away all 1,100 ticket packages two days before the game.
Jason Killian, a student who took advantage of the deal last year, was barred from selling one of his tickets earlier this season. Killian noted that it appears you are able to sell your tickets on the exchange, similar to how any student with season tickets would be able to:
However, once the sell button is clicked, the tickets are no longer available on the calendar list:
After the attempt to sell his ticket proved unsuccessful, Killian reached out to the ticket office, wondering why he was unable to get rid of his tickets. The ticket office responded:
“The 50 percent off season ticket from the Move up for Michigan program is not refundable,” he was told. “The other Account Manager features such as selling on the Exchange website, forwarding tickets and club / group tickets are also not available for the half priced tickets. Only full priced student tickets will be eligible for those features.”
At the time the opportunity was presented to students, the ticket office did not indicate that students would not be able to sell or transfer the tickets they bought with the “Move Up for Michigan” discount on the flier that advertised the deals. Instead, students were only told to contact the ticket office if they had any questions.
“Move Up for Michigan was completely optional and was not required in any way for Student Season Ticket Holders,” said Jeff Garner, assistant athletic director for ticket sales and services, in an email. “The value which was promised and provided for the 50 percent off discount option has certainly been delivered as Season Tickets were guaranteed and at the 50 percent discounted price. In each of the three options that were offered, we have delivered on those promises.”
Garner said Penn State was unable to provide a resale option due to the “discounted 2014 price of these Season Tickets and the restrictions of the Student Ticket Exchange.” He noted that “all other functionality,” including transfer, advance block, and guest ticketing were provided.
In Killian’s emails, a representative offered him the option of paying for full price tickets to sell them. So, to sell a single ticket, he had to pay another $109, thus rendering the half-off deal useless.
As of Thursday night, there was still no disclaimer or note on Penn State’s tickets website that describes the inability to sell the discounted tickets.