Everything You Need To Know About THON’s New Dashboard System
Gone are the days of THON’s notoriously-failing PASS system. This weekend, the organization will put its new system, the THON Dashboard, to the test.
Dash will be responsible for Friday’s entrance plan, regular building entrance, dancer exit strategies, dancer support tickets, donor suites, pass lists, and floor passes — including new scheduled floor passes. It also manages the inventory for THON’s merchandise stores and allows Four Diamonds families to register for THON Weekend within the system.
Since they were selected for their positions nine months ago, six of THON’s Technology captains have been developing the system alongside Technology Director Steven Davis. They were dedicated to making a difference not only for the future, but immediately for this year’s THON Weekend.
“We hope this becomes a web application that can really help facilitate a great THON weekend for everybody,” Davis said.
The biggest change going into THON Weekend is the implementation of scheduled floor passes, which allow people to know exactly what time their respective floor passes will become available. Davis said THON hopes these passes, which apply to more than 2,700 pre-selected pass holders, will revolutionize people’s expectations for THON Weekend.
If you have a scheduled pass to go on the floor during THON Weekend, you should already know about it through your dancer’s organization’s THON Chair. Those with scheduled passes won’t have any sort of wait time and are guaranteed access to the floor for their assigned one-hour time slot.
“Our intention is that scheduled passes will benefit any passholders who have disabilities or are older,” Davis said. “We’re empowering org chairs to give those scheduled passes to those type of individuals so they have a better overall experience.”
If you have a floor pass that isn’t scheduled, you’ll enter the digital pass line and THON will text you when your pass is ready to be used. The organization has used a digital line system for the past few years after physical lines started to get outrageous; it allows those waiting in line to experience THON from the stands while they wait for their passes to become available.
Davis said he doesn’t foresee Dash failing or crashing this weekend.
“We’ve recognized concerns of people in the past where there’s a response time or a server issue,” he said. “Throughout the year we’ve been working with a lot of networking professionals to ensure it stays up for the full 46 hours.”
If you refresh the THON website and the “Dash” logo is up, then everything is working correctly. Davis said if something does go wrong, THON will be as transparent as possible about what it’ll take to get the system back up and running.
In the future, THON hopes to include even more features in the system, specifically in some of the more tedious tasks on the event planning side of THON preparation.