The terms “shit” and “not working” were not trending on Twitter nationally this morning, but if you just counted Penn State students, those words would have been at the top of the trend charts.
Those two phrases were yelled, texted, and tweeted by several tired and anxious Penn State seniors in search of football tickets as the clock struck 7 a.m. this morning.
Students had followed the Quick Start guide and clicked on the link provided just as they were instructed to, but something was not right. Under the category “Beaver Stadium Tickets” and “Event Dates,” the following message was displayed in bright red letters.
There are no events currently scheduled at this venue.
For some, panic ensued a little while longer, but others began to search for the correct category on their own. It was quickly discovered that on Ticketmaster, the tickets were listed under “Bryce Jordan Center” and not “Beaver Stadium,” raising the collective blood pressure of the Class of 2013. This made its way around social media for anyone who was still having problems as students started to secure their tickets.
A little later in the morning, I spoke with Greg Myford, Associate Athletic Director for Business Relations and Communications to find out what exactly happened and if it would be fixed going forward the rest of the week. The answer and solution was rather straightforward. “The cause was simply a miscommunication on [the]correct link. Fortunately, all seniors have since been able to purchase their season ticket, and there should be no further hiccups related to this,” said Myford.
Myford also added that as of 11 a.m. tickets were not yet sold out. While it is still recommended that juniors, sophomores, and freshman purchase tickets as soon as the respective sale begins, this should ease some nerves that tickets were still available four hours later. More data regarding ticket sales will be available at the conclusion of the week.
While it looks like this will not be a problem the rest of the week, the best thing to do if the provided link does not work is to click on “Football” on Ticketmaster and a bunch of events including your sale will be displayed.
Wishful thinking that tomorrow morning is not stressful for the juniors. Set your alarm and check out our tips if you haven’t already.