For all the positive changes THON has added recently (digital entry line system, Pegula waiting area, Pretzel Revolution), the pass system to get visitors down to the dancers they’re trying to support has continued to be horribly inefficient.

This year, stories of organizations having their floor passes revoked ran rampant, with no comment anywhere to be found from THON. With everyone from sororities to the American Society of Civil Engineers unable to send their members and supporters to the floor, dancers were left out in the cold.

If that wasn’t enough, the pass system itself, a supposedly new-and-improved one, was an unmitigated disaster throughout most of the weekend. Organizations waited as long as 10 hours to try and catch a glimpse of their dancers on the floor. Blaming the system’s problems on a “glitch,” which has been a trend recently, is dishonest at best. All the attempts to optimize and improve the “pass list” for floor passes have fallen flat, so perhaps abandoning that idea altogether is the way to go.

This system works poorly for everyone, from the parents, friends, and family who want to visit dancers, to the R&R committee members who have to constantly deal with enraged spectators despite having no control over the system.

If you dealt with this frustration throughout this past weekend, we want to hear about. In order to find out just how widespread the issues were this year, we’ve included a Google form below where you can submit your own personal pass list horror story. We hope to understand the problems with the current system, as well as visualize the average wait times. Fill it out below (you can leave it anonymous if you so choose), and maybe we can get a legitimate solution to this problem next year that doesn’t involve moving THON to Beaver Stadium in May.